Privacy Policy
Last updated: November 2025
A Witch Without a Broom (“we,” “us,” or “our”) is committed to protecting your personal information and respecting your privacy in compliance with Canadian privacy law (PIPEDA – Personal Information Protection and Electronic Documents Act).
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or contact us.
1. Information We Collect
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We collect only the information that’s necessary to provide our products and services, such as:
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Your name, email address, phone number, and shipping address when you make a purchase.
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Your payment details, which are processed securely through Wix Payments, PayPal, or other third-party processors (we never see or store your full credit card information).
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Order details and communication history, if you contact us about your purchase or request a custom order.
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Basic analytics data (like page views and website traffic) collected automatically through Wix or third-party analytics tools to improve our site.
2. How We Use Your Information
Your information is used only to:
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Process and fulfill your orders.
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Communicate with you about your purchase, repairs, or custom requests.
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Respond to questions or customer service inquiries.
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Send occasional updates, promotions, or newsletters if you have opted in (you can unsubscribe anytime).
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Comply with legal and tax obligations.
3. How We Store and Protect Your Information
Your data is stored securely through Wix’s encrypted servers and any integrated payment processors.
We never sell, trade, or rent your personal information.
Only authorized individuals (the shop owner) have access to your data for order management and customer service purposes.
4. Sharing of Information
We share your information only when necessary to complete your transaction:
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With payment processors (e.g., Wix Payments, PayPal).
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With shipping carriers to deliver your order.
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With service providers that help us operate our website (such as analytics or email platforms).
These partners are required to keep your information confidential and use it only for their specific purpose.
5. Cookies and Analytics
Our website uses cookies and similar technologies to improve your browsing experience and collect anonymous site data.
You can disable cookies in your browser settings at any time, though some features of the website may not function properly without them.
6. Your Rights
Under Canadian privacy law, you have the right to:
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Request access to the personal data we hold about you.
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Correct or update inaccurate information.
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Withdraw consent to receive marketing emails.
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Request deletion of your personal information, where legally permissible.
To make any of these requests, please contact us at awitchwithoutabroom@gmail.com.
7. Data Retention
We retain order information for as long as necessary to comply with tax and business record requirements, typically 7 years, unless you request its removal sooner (where legally allowed).
8. Third-Party Links
Our website may include links to external sites (for example, social media or partner listings).
We are not responsible for the privacy practices or content of these external websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The latest version will always be posted here with the updated “last revised” date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
A Witch Without a Broom
Ottawa, Ontario, Canada