"Duality" Beaded Chain Necklace with Heart Pendant | Light & Shadow Heart

✦ Product Information

All items from A Witch Without a Broom are handmade in small batches with care and attention to detail. Each piece is crafted from quality materials, including gemstone beads, glass accents, metal findings, and durable stretch or chain designs.

✨ Sizing: Most bracelets are made for a standard 7" wrist unless otherwise stated. If you need a different size, choose the custom request option and add your information in the text box.

Stretch styles allow for a comfortable, flexible fit. All clothing is varied and will be declared in the listing.

✨ Care Instructions:

• Avoid prolonged contact with water or chemicals

• Roll stretch bracelets gently over the wrist instead of pulling

• Store in a dry place when not in use

• All painted clothing needs to be washed in cold water, inside out and hung to dry

✨ Free Repairs: Bracelets and keychains include up to 2 free repairs per year. If your piece breaks or loosens, simply purchase the Free Repair Shipping listing to cover return postage. I will reach out by email for proof and discuss the next steps. If your item is not eligible for a repair, you will be refunded.

✨ Optional Add-On: Add a custom wooden pendant for a personal accent. Each pendant is wood-burned and gloss-sealed for durability. Check out the Sigil Pendant Add-On listing to choose from available design themes.

Every order is packaged in kraft paper and twine — simple, natural, and ready to gift or keep.

✦ Return & Refund Policy

Every piece from A Witch Without a Broom is intuitively handmade with care. Since each item is crafted by hand and often made-to-order, all sales are final once shipped.

That said, I stand by the quality of my work. If your item arrives damaged, defective, or not what you expected, please reach out by email within 7 days of delivery with a clear photo and description of the issue. I’ll gladly offer a repair, replacement, or partial refund depending on the situation.

✨ Repairs: All gemstone bracelets include two free repairs per year. You’ll need to purchase the Repair Shipping listing to cover return postage, and I’ll fix or restring the item.

✨ Custom & Personalized Items: Because sigils and custom pieces are designed specifically for you, these items are non-refundable and non-exchangeable.

✨ Lost or Delayed Packages: Once shipped, your order is in the hands of the postal service. I’ll always do my best to help track or resolve issues, but delays or lost items caused by shipping carriers are beyond my control.

✨ Disclaimer: The items sold through this online shop are meant to be tools to assist you on your personal development journey, not replace your healing. My items do not heal you. They are reminders, anchors, and mirrors of your own reflection.

✦ Shipping Information

📦 Processing Time: All items are handmade intuitively. Please allow 2–4 business days for your order to be prepared, and packaged before shipping.

Canada Shipping:

• Free standard shipping across Canada (tracked).

• Local express delivery: $5 flat rate — perfect if you need your order sooner.

USA Shipping: Rates are based on package weight:

• Up to 1 kg: $10 CAD

• 1–2 kg: $14 CAD

• 2 kg and up: $20 CAD

You’ll receive a tracking number once your order is shipped. Delivery times vary, depending on your location.

Each package is wrapped with care using eco-friendly materials and a thank you.